The Socio-Technical Design Of A SME Knowledge Community In The Construction Industry

This paper presents the socio-technical design of a knowledge community which is part of a system to support an industrial association based collaborative network in the sector of construction industry. There are many explanations around the virtual community concept. Here is presented a fundamental phase of the Know-Construct project which involved the design of the Construction Industry Knowledge (CIK) Community using three analytical approaches. The generic architecture of the supporting system (Knowledge Community Support KCS) is described, highlighting information and knowledge management, community building facilities and semantic resources management.